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Representatives of travel agencies, interviewed by a BANKO correspondent, think that this can be partly explained by passengers’ distrust. For example, according to Margarita Zaruba, general director of ‘Irigma tours’, the service is not checked yet, so people fear technical malfunctions, which may arise at the desk of distanced registration. As Mrs. Zaruba says, in agencies there is a practice in general not to mention the possibility of registrations at a station: ‘If a client is late for a flight, they will come with their claims to the travel firm, rather than the airport’. Mikhail Farber (‘Arpha’ company) has also pointed out certain conservatism of tourists.
However, apart from subjective reasons for low appearance at desks of distanced registration there are also objective reasons. For many people, who prefer getting to airports by taxi or cars, such a service is not useful. Although, considering the capacity of Leningradskoe motorway, it might be assumed that in future the relevance and demand for such service among Sheremetievo passengers will be high.



