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Earlier, during the stage of the introduction of the system the Federal Tourism agency announced that classification will be based on a voluntary charter. However hotels that refused to take it will not be included in the list of accommodation recommended for tourists. Yet for those who receive official ‘stars’, Rostourism promises information support: inclusion in catalogues, publication of materials for the exhibition, and an allocation on the site of the FTA. This might be why Russian hotels have readily accepted the process. ‘We are glad to have feedback from the process about any minor faults such as the lack of our logo on Hotel soaps’. Solving these issues will not be very pricey while the image of the hotel will rise’ says Andrey Bushuev, managing director of the eponymous ‘Novorossiysk hotel’ (3*). What is more, hotel management does not doubt that responsibility for stars awarded will rest with the state authorities, ‘We can now relax as the evaluation committee are experts at what they are doing’, believes Elena Shelsting, deputy general director of the resort complex ‘Nadejda’ 5* in Gelendzhik.



